Ryanair is an Irish low-cost airline founded in 1984, headquartered in Dublin, and with its primary operational bases at Dublin and London Stansted Airports. It is one of the largest and most successful low-cost carriers in Europe, known for its budget-friendly travel options that have revolutionized the airline industry by making air travel more accessible to the general public.
Ryanair operates a single-aircraft-type fleet, primarily using Boeing 737-800 aircraft. This strategy allows for reduced costs in maintenance and training, contributing to the airline’s ability to offer low fares. Ryanair’s network spans across Europe and to parts of North Africa and the Middle East, covering over 200 destinations.
The airline is famous for its no-frills service model that includes charging for additional services such as checked baggage, priority boarding, and seat selection, which are typical features included in the ticket price of traditional carriers. This à la carte pricing strategy allows passengers to choose and pay for only the services they require.
Ryanair has faced criticism over its customer service and labor relations, including disputes with unions and allegations of poor working conditions. However, it remains a popular choice for budget-conscious travelers due to its frequent sales and the extensive network it offers.
In recent years, Ryanair has made efforts to improve customer experience and engagement, including upgrading its digital platform and revamping its approach to customer service. The airline also has ambitions for environmental sustainability, aiming to power 12.5% of its flights with sustainable aviation fuels by 2030.